Things can go horribly wrong sometimes.
You’re receiving hundreds of tweets an hour and a seemingly endless set of replies on the company Facebook page.
How you choose to respond will define whether this event blows over or blows up in your face.
While you know your business when it is operating in a normal environment, handling a business in crisis is an entirely different situation.
At Red Alert Social Media we focus entirely on the various stages of crisis management and how to leverage your social media platforms to your advantage.
If you’re looking for help strategizing on how to handle these social media accounts, what information you’re going to release and when in the middle of a crisis event we can help.
For the majority of crises we face access to our services via phone, Skype, email and IM is sufficient to be able to help you and the company get through the event. In the event that you want someone on the ground there with you, I’m more than capable of sending out a representative on the next plane.
In order to increase the efficiency and our preparedness for a crisis event, Red Alert Social Media can be retained on a monthly basis at a cost less than an additional social media professional. Alternatively, we can be brought in for any client once a crisis event has occurred for a premium price.
If you would like to discuss establishing a relationship with Red Alert Social Media to handle any crisis you may face, feel free to fill out the form below and one of our team will be in contact with you as soon as possible.